Internal Communication Essay Sample

An integral element of any successful organization is an effective internal communication program. Internal communication in an organization ensures that all members of the organization are kept current with the company’s key information; in addition, it helps to increase morale in addition to motivate the employees (Lewandowski, 2011). Businesses might be effective in communicating with suppliers and customers, however they often neglect to give the same degree of focus on their internal communications.

This is usually a detrimental move. The company can not work towards a typical goal, but everyone alternatively works towards their own goal, possibly creating confusion in the organization. There's a need for a smooth flow of communication between the people coordinating projects and the managers to be able to ensure the success of a business (Morales, 2011). There is also a requirement for communication between those who manage a business and individuals they manage. There are several ways of internal communication. This paper will discuss some of these techniques and outline their benefits and drawbacks.

Internal Communications

VERTICAL COMMUNICATION WITHIN AN ORGANIZATION

The communication that takes place atlanta divorce attorneys organization follows a common pattern, a common sense of approach, which involves a chain of command from the executive officers to the front lines. Most businesses use a type of communication following an along vertical pattern.

Vertical communication contains the communication that occurs along in the organization’s chain of command. Downward communication often starts with the very best management and trickles down through to the management levels to line workers, in addition to nonsupervisory personnel (Stephenson, 2011). Downward communication sets to serve a few purposes, including advising, informing, directing, instructing, as well as evaluating employees to be able to provide the organization’s members with information regarding its goals and policies (Berger, 2010). Rules and mandates result from the top leadership of the business and trickle down to leading line supervisors, eventually achieving the workers. The goal of an organization operating with a vertical communications system would be to ensure that there's a control of information and decision making (Kappas, 2011). Upward communication, on the other hand, involves the flow of information from the workers up the chain to the very best personnel of the organization. The event of upward communication would be to ensure that there's a supply of information to the uppermost degrees of the company to allow them to understand what is being conducted in the low levels of the organizations. This sort of communication usually includes explanations, requests for aid, progress reports, as well as suggestions (Guffey, 2010).

Vertical communication has several advantages. First of all, the communication channels throughout the whole organization get strengthened. The most effective management usually entrusts work to the subordinates, they act as helpful information and mentor to the low workers of an organization. Whenever a subordinate is in doubt, he or she approaches a superior for explanations and clarifications (Fransson, 2010). This in the long run breeds trust, helps the employees of a business to be motivated, and gears them towards gaining the management’s support and approval. Secondly, vertical communication systems could be said to be exceptionally feedback oriented. The hierarchical levels in the organization connect to each other, they discuss matters pertaining to the business (Dohen, 2010). The vertical communication system also helps in the establishment of chains of command in the organization; it can help the employees to understand who their superiors are also to respect them. On the other hand, the superiors comprehend who is accountable to them (Berger, 2010). Consequently , if work does not proceed according to the set standards and targets, the most effective management knows whom to question or reprimand.

Even though vertical communication is used in many organizations, it still has its disadvantages. The main disadvantage of this method is the undeniable fact that information is usually filtered because it moves down and up in the chain of command (Pierce, 2011). This often waters down the message, and on occasion even changes the character of the data. For example , a manager may possibly receive a request which is directed to the top of management of the organization. Nevertheless , he might decide that the request just isn't valid and, therefore , slow its motion or even occasionally stop it altogether. Information which is intended for distribution to the lower quantities of the organization could be stalled or slowed down with the bureaucracy of the organization’s structure.

IN PERSON MEETINGS AND THEIR IMPORTANCE

The 21st century has been marked whilst the century of technological revolution. In the context of communication, the century has received revolutions with the rise of txt messaging, email, and paging. Nevertheless , nothing can replace the worth of face-to-face communication in a organization (Bartels, 2011). Nevertheless , it must certanly be noted that in an increasing business, visiting meet downline and clients is not economical or feasible. Therefore , there exists a tendency to communicate over phone or email, but even then, there is normally a tendency for messages to be misinterpreted, and an expression of personal connection just isn't truly established or maintained (Berger, 2010). Research indicates that 90% of the way in which humans communicate is through nonverbal cues such as gestures and facial expressions.

With this specific said, the ability of face-to-face communication must be utilized in order to maximize the potency of communication. A of this type of communication includes the fact that it will help things have completed. When there is an urgent issue which needs a quick decision, a consensus can be reached quicker and much more efficiently. Additionally , face-to-face communication enables reaction and adjustment to nonverbal cues; for instance , if some body is checking their watch, it implies that the meeting may need to end.

Nevertheless , people can not react and adjust to these nonverbal cues over the phone or through email (Berger, 2010). Last but most certainly not least, face-to-face communication provides a personal touch. In the 21st century, there are numerous worthy competitors, and thus your own touch could be the big difference between the many competitors available in the market. Face-to-face communication allows individuals to establish a bond and set the foundation of trust, which ultimately contributes to a lasting business relationship (Whittaker, 2009). Meeting face to face helps an organization to breed motivation; this is because a face-to-face meeting makes the employees feel appreciated, and so they can relate solely to the final product of the company…